Introduction
Encountering any warnings when downloading the Carbon Installer is a common security feature in Web Browsers to protect your computer.
Causes
- Beta Software: Since Carbon is beta software which has not been commonly downloaded yet, certain security measures can be very cautious about new files.
- False Positives: Due to the strict nature of certain security measures, even safe software can trigger SmartScreen warnings.
Is the Carbon Installer Safe?
- Ensure that you only download Carbon through the official Imaginary Labs Inc email you received after purchasing a license.
- DO NOT install Carbon from any other third-party sources.
Solution
We're working on a permanent solution from our side, but in the meantime, here's a temporary workaround:
- Verify Source: Ensure that you are downloading Carbon through the email you received from noreply@carbon.show
- Bypass Warning: In common browsers:
- Chrome: Three dots next to warning -> "Keep"
- Edge: Three dots next to warning -> "Keep" -> "Show More" -> "Keep Anyway"
Additional Tips
- Antivirus: Run a virus scan on your computer to ensure that there is no malware present.
- Updates: Ensure that all Windows security updates are up to date.